Refund Policy
Last updated: July 18, 2026
Clippin is a digital product delivered instantly as a license key. Because the key unlocks the software immediately, our refund policy is as follows.
Try before you buy
You can download and install Clippin for free before purchasing — it simply requires a license key to activate. We encourage you to confirm it runs on your Windows PC before you buy.
All sales final once your key is delivered
Because your license key is delivered immediately and cannot be "returned," all sales are final once the key has been sent, except where a refund is required by law or granted at our discretion below.
Add-ons and upgrades
Optional one-time add-ons (such as an extra device seat or removing the in-clip watermark) are digital entitlements applied to your license immediately. As with the base license, add-on purchases are final once applied, except where required by law or granted at our discretion. If an add-on can't be matched to your license, contact support@clippin.app and we'll apply it or, if we can't, refund it.
When we will help
If the software does not work on your system and we are unable to resolve the issue, contact us within 14 days of purchase at support@clippin.app with a description of the problem. If we cannot get it working for you, we will provide a refund and deactivate your license key.
Not eligible for a refund
- Change of mind after the key has been used to activate.
- Issues caused by third-party services you connect (e.g., YouTube, TikTok, upload-post.com, or your chosen AI provider) or by changes those services make.
- Your computer not meeting the stated requirements (Windows 10/11).
Chargebacks
If you have a problem, please contact us first — we're happy to help. Filing a chargeback instead of contacting us may result in your license key being revoked.
How to request a refund
Email support@clippin.app from the address you used to purchase, and include your order details. Approved refunds are issued to the original payment method via Stripe.